Travers Smith LLP has advised long-standing client ITRS, a leading provider of real-time IT monitoring and observability solutions for financial services and regulated industries backed by Montagu Private Equity and TA Associates, on its acquisition of IP-Label, a premier Digital Experience Monitoring ("DEM") provider headquartered in France.
IP-Label serves over 310 enterprise customers across 25 countries through its AI-powered Ekara platform, which provides comprehensive synthetic transaction monitoring (STM), Real User Monitoring (RUM), and AI-driven incident triage to proactively identify and resolve performance issues before they affect customers or employees. The acquisition is expected to close in January 2026.
The Travers Smith team was led by Private Equity & Financial Sponsors Partner Tom Hartwright and assisted by Associate Eloise Boyd. Competition advice was provided by Competition Partner Ingrid Hodgskiss and assisted by Associate Brooke Gibson.
August Debouzy advised ITRS on the French law aspects of the transaction, with a team led by Corporate Partner Julien Wagmann and assisted by Counsel Maxime Legourd, Senior Associate Sophie Faulcon and Juriste Ninon Durousseaud.