Existing heat network operators and certain landlords need to ensure that they've registered with Ofgem by 27 January 2027. As we explain below, this may require a significant amount of preparatory work. We look at what regulated businesses need to do, as well as providing updates on heat network zoning and the Heat Network Technical Assurance Scheme (HNTAS).
The new heat networks regulatory regime – a reminder
The new supervisory regime for heat networks, introduced under the Energy Act 2023, came into force on 27 January 2026. As the new sector regulator, Ofgem expects regulated entities to:
- comply with consumer protection obligations relating to pricing and billing, performance standards and compensation, unbundling of the service charge from heat supply (so consumers can easily see how much their heating/hot water is costing) and treatment of vulnerable consumers, such as the elderly or disabled;
- draw up contingency plans designed to ensure continuity of supply in the event of network failure or operator insolvency and keep these under review; and
- comply with various reporting obligations designed to enable Ofgem to monitor compliance with the above obligations and check that entities involved in heat networks remain on a sound financial footing.
For more information on heat networks generally, see our short guide to heat networks in the UK.