Obligations on distributors
A key change in the final rules is that distributors will not be required to assess whether the product summary is likely to meet the information needs of the retail investors to whom they are distributing (and potentially prepare their own revised version). Instead, they must simply make use of the (unamended) product summary provided by the manufacturer (although there are a suite of provisions regarding identifying and acting on concerns, for example where they consider the product summary to be misleading in a material way).
Distributors will need to make available an up-to-date product summary at an appropriate stage in the consumer journey.
Distributors must also promote engagement by the retail investor with certain core information disclosures including the information about the CCI's characteristics, costs, performance fees, risk and reward score, material risks and applicable warnings – this may be through the product summary or through separate additional communication (the FCA envisages that firms may use an interactive interface). Notably, there is an exemption from this requirement aimed at execution only brokers and platforms.
The retail investor should then be provided with a copy of the product summary in a durable medium either at the time the sale is concluded or as soon as reasonably practicable afterwards. However, the FCA's rules also state that this must happen "in any case before the retail investor is bound by any agreement to buy or otherwise invest" in the relevant CCI. It is unclear from the drafting of the rules where the FCA is using "concluded" in this context to mean where the terms of the transaction are finalised, but the agreement has not yet become contractually binding, so that there is a distinction between concluding the sale and the customer becoming legally bound to complete it. However, this seems at odds with the FCA's statement in the narrative of the policy statement that the product summary "must be made available before a sale and provided to customers in a durable medium after any sale".
Further, where there is a chain of distributors so that a distributor is acting on the instructions of another distributor which has the retail investor as its client, it is only the distributor with the direct relationship with the retail investor who has the responsibility to provide the product summary. Similarly, the requirement does not apply to a distributor where the CCI is distributed to or through a discretionary investment manager acting on behalf of a retail investor.